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MACURA | Unikalna wiedza ekspercka

Kancelaria MACURA.
ul. Odyńca 7/13
02-606 Warszawa

T: (+48) 696-011-713
M: monika.macura@kancelariamacura.pl

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Our
experience

Strategy partnership

We acted for our client throughout the implementation of a strategic partnership with, Poland’s leading mobile payments platform for urban mobility. The project enables Polish Revolut users to reserve parking spaces and purchase public-transport tickets directly in the client’s payment application.

Our remit covered the entire regulatory and contractual workstream. We delineated with the partner a compliant service architecture under payment-services and consumer-protection law; mapped, documented and tested the end-to-end customer flow (on-boarding, KYC, settlement, dispute resolution); and negotiated the master services agreement together with consumer-facing terms and conditions. Internally, we coordinated approvals across multiple Revolut Group functions, so that the launch harmonised with group-wide policies and reporting lines.

All documentation and correspondence were prepared in English to accommodate the client’s internal processes, with Polish versions supplied where required for regulatory filings.

See also:

Proceedings before the Office of Competition and Consumer Protection (UOKiK)

We advised our client on the implementation of a commitment decision issued by the Polish Office of Competition and Consumer Protection (UOKiK), which addressed certain practices related to informing clients about changes in payment service agreements. Specifically, the decision highlighted issues such as the improper form of notifying customers about fee changes and the lack of appropriate modification clauses in contracts.

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Loyalty scheme

We advised our client on preparing its new loyalty scheme for deployment in the Polish market. Loyalty scheme allows users to accrue points for card spend, in-app challenges and the use of selected Revolut services, and to redeem those points for benefits offered within the application.

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